ManageEngine IT360
Business Service Management Made Easy

 

ManageEngine IT360 is an IT Management Solution that helps IT Managers ensure high uptime for their mission critical Business Services. ManageEngine IT360 adds a business context to monitoring IT Resources, there by helping the various stakeholders understand the impact of downtimes on the business.

An easy to use Web Console guides the user to monitor the availability and performance of the network, servers and applications. The in-built IT Service Desk (ITIL V2 Compliant) helps reduce the complexity of workflows in production and makes it easy for the IT Administrator to run an effective IT Operations.

Integrated Network, Server and Application Performance Management that helps IT Operations

* Network Performance Management (Availability, Performance, Traffic Analysis)
* Systems and Database Performance Management
* Monitor Key Performance Indicators
* Trend Analysis and Reporting
* Capacity Planning

 

Business Service Management which helps Business Managers

* End User Experience Management
* Monitor Key Business Metrics
* IT Service Desk with Support for ITIL V2 Processes
* Service Level Management
* IT Asset Management
 

 

With out of the box support for monitoring networks, servers, databases and applications, ManageEngine IT360 can give your IT Operations Team a single pane of glass to troubleshoot performance issues quickly. The integrated Service Desk with support for Ticketing, Problem Management, Change Management, Knowledge Base, automated Trouble ticketing etc makes workflows in production simpler, there by making effecient use of IT Personnel.